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Longhorn Consulting

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Terms of Service

Last Updated: January 4, 2025

Important Notice

These Terms of Service govern the use of our website and general services. For client engagements, we provide a separate Service Agreement and Statement of Work which will supersede these Terms where applicable. The Service Agreement and Statement of Work contain specific terms, deliverables, timelines, and conditions that take precedence over these general Terms of Service.

1. Introduction

Welcome to Longhorn Consulting Limited ("we," "our," or "Company"). By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Website Use

2.1. Acceptable Use

You agree not to use the website:

  • In any way that violates applicable laws or regulations
  • To transmit or facilitate the transmission of unsolicited or unauthorized advertising or promotional material
  • To impersonate or attempt to impersonate the Company, employees, other users, or any other person or entity
  • To engage in any conduct that restricts or inhibits anyone's use of the website
  • To attempt to gain unauthorized access to any portion of the website
  • To interfere with the proper working of the website

2.2. Website Access

We reserve the right to:

  • Modify or withdraw the website or any portion of it without notice
  • Temporarily suspend access to the website for maintenance, repairs, or updates
  • Monitor all website activity to ensure compliance with these terms
  • Block access from regions or IP addresses identified as sources of malicious activity

2.3. User Responsibilities

You are responsible for:

  • Ensuring that all persons accessing our website through your internet connection are aware of these Terms
  • Maintaining the confidentiality of any login credentials provided to you
  • Notifying us immediately of any unauthorized access or security breaches
  • Ensuring your equipment and internet connection meet the minimum technical requirements to access the website

2.4. Content and Materials

The website content is provided for general information purposes only. We:

  • Make no warranties about the accuracy, completeness, or reliability of website content
  • Reserve the right to modify, update, or remove content at any time without notice
  • Do not guarantee the website will be free from errors or omissions
  • Are not liable for any reliance you place on website content

2.5. Links to Third-Party Websites

Our website may contain links to third-party websites. We:

  • Have no control over the content of third-party websites
  • Are not responsible for any content, accuracy, or opinions expressed on third-party websites
  • Do not endorse any third-party websites or their content
  • Are not liable for any loss or damage related to your use of third-party websites

3. Services

Our services include but are not limited to:

  • Website development
  • Application development
  • Content management systems
  • Systems integration
  • Maintenance
  • Hosting services
  • Cloud services
  • CDN and cloud infrastructure
  • E-commerce solutions
  • API development and integration
  • AI integration

3. Intellectual Property Rights

3.1. Company Rights

The Company retains all intellectual property rights, including but not limited to copyrights, patents, and trade secrets, in:

  • All software code developed
  • Data models
  • System configurations
  • Custom implementations
  • Technical documentation

3.2. License Grant

Upon completion of services and full payment, clients are granted a perpetual, non-exclusive license to use the deliverables for their intended purpose.

4. Third-Party Services

4.1. User Acknowledgments

  • Users are responsible for third-party accounts and subscriptions
  • We are not liable for third-party service disruptions
  • Third-party API changes may affect functionality
  • Additional development work may be required for third-party changes

5. Warranty and Support

We provide:

  • 30-day warranty period after service completion
  • Bug fixes and issue resolution
  • Performance optimization during warranty period
  • Warranty excludes client-caused issues

6. Limitation of Liability

To the maximum extent permitted by law:

  • No liability for consequential, indirect, or special damages
  • Liability limited to total amount paid for services
  • No warranties beyond those expressly stated

7. Confidentiality

We commit to:

  • Maintaining business information confidentiality
  • Protecting proprietary data and trade secrets
  • Limiting information access to necessary personnel
  • Returning or destroying confidential information upon request

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via:

  • Website notification
  • Email notification (if applicable)
  • Updated "Last Modified" date

9. Dispute Resolution

Any disputes shall be resolved through:

  • Initial good faith negotiation
  • Mediation if necessary
  • Legal proceedings in English courts if required

10. Governing Law

These Terms are governed by the laws of England and Wales.

11. Contact Information

For questions about these Terms, please contact us at: [email protected]

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.